Linda Williams leads accounts and administration at SILA Bangalore. A greatful team shares how effectively she leads from the top.

Meet Linda Williams From SILA Bangalore

Meet Linda Williams, who leads Accounts and Administration at SILA Bangalore. Delving deep into what inspires her, and drives her ahead at work.

In her own words:

What is your role in SILA?

My role focuses primarily on handling entire Administration and Accounts department for Bangalore City catering to SILA, Mr. Homecare and Envocare.

Envocare, I look into only Debtors Reco and Collections. At times, I do the Induction process as well, if instructed by HR for Bangalore New Joinees – White Collar Only. Also, I support the Bangalore Operations Team headed by Raghav , Saarang Ganapathi, Durgegowda, Rajesh Venkat and Janardhan.

Continue reading →

SILA is proud to offer facility management services to the Mumbai International Airport, Terminal 2.

Project Delivered: Mumbai International Airport, Terminal 2

Project Details

The year 2006 witnessed a momentous change for the airports in India with the privatization of Mumbai’s GVK Chhatrapati Shivaji International Airport (GVK CSIA). In order to achieve a global standard, GVK CSIA has partnered with well-known international experts for airport design and operations. Terminal 2, referred to as T2, will be state-of-art 4 level integrated terminal and it will be unique as our land, our heritage. The distinctly proud Indian design of this new terminal will set new international standards, across every aspect such as architecture, planning, technology, functionality and service.

Continue reading →

SILA is proud to offer facility management services to the Piramal Healthcare Group of Companies across Mumbai.

Project Delivered: Piramal Group, Mumbai

Facility Management is an interdisciplinary field devoted to the maintenance and upkeep of real estate assets. Large Facility Management efforts often cost much more than planned, some can put the whole organization in jeopardy. The companies that defy these odds are the ones that master key dimensions that align real estate and business value.

At SILA, we focus on managing strategy and stakeholders is our main priority. Once those two factors set a solid bandwidth, everything else like concentrating on budget and scheduling fall at one place.

Project Details

We began servicing the Piramal Healthcare Group of Companies in February 2011. It was an honor as being a fairly inexperienced company at that time, SILA was handed a pilot project contract at one of the group smaller offices in HCC 247, Vikhroli.

Continue reading →

SILA Facility Management and Property Consulting

“Hello, Pantry?” – a Tale of Mutual Respect

On a busy Wednesday afternoon, it was an atmosphere with a comfortable blend of discipline and enthusiasm, the kind healthy diversity introduces to a workplace. The office seats industry veterans from our facility management and project management businesses, in addition to young graduates working with Mr. Homecare and Hammer and Mop (our home services divisions). This allows a breath of fresh air.

The pantry at SILA‘s Mumbai headquarters was empty, that afternoon, and all assistants were out tending to the folks having lunch. One of the senior executives walked in to grab a quick coffee when the shrill ring of the phone shattered the silence.

Continue reading →

SILA Facility Management and Property Consulting

Mapping Performance of the Front line in Facility Management

The communication and operations gaps in a people intensive business are understood by industry veterans. Before technology was as cheap and easy to implement as it is now, certain mishaps were taken to be a part of the business and the margin was calculated keeping these gaps in mind. We live in fortunate times, and organizations have the opportunity of boosting their efficiency in ways never before imagined. As discussed in this post, technology has the potential to play an important role in the facility management business.

Helping People Win

Building a successful workplace involves ensuring that the employees are taken care of, and have been offered a work profile that they care about. Based on the Maslow’s Heirarchy of Needs, employees can be approached and a conversation can be sought on their individual growth paths. Concerns can be addressed and morale can be boosted. This exercise is easily doable in an office environment. This exercise gets difficult to implement on an isolated facility management site, where regular communication cannot be sought.

Continue reading →

SILA Facility Management and Property Consulting

Role of Technology in the Facility Management Business

Facility Management businesses form a part of the service sector, and it is plagued with issues for the human resources teams to manage. Organizations have huge diversity across employees, owing to the geographical, nature of isolated sites and lack of competencies which allow communication gaps to be bridged.

Apart from the operations issues concerning attendance and payroll, all information transfer relies on traditional and human dependent methods of phone calls, post and email. These channels are controlled by humans of varied skill sets, and the results are not consistent. The delay in communicating information that is perceived to be at different levels of priority by different departments affects the bottom line.

Continue reading →

Performance Management in the Real Estate Services Sector

Performance Management in the Real Estate Services Sector

There is a growing acceptance in the real estate services sector in the culture change being brought about across the world. The relationship between an employee and an employer is evolving and transcending levels, as the work life balance thins. It is an integral relationship which has never been as delicate, yet never been as strong before.

An Opportunity to Boost Productivity

This is an opportunity organizations in the real estate services sector should capitalize on. The work we have chosen to do is not easy, and ensuring that employees stay motivated is a task. Customer satisfaction depends greatly on the human capital being invested in, and it has the risk to be a vicious cycle.

Continue reading →